Privacy Policy

Heritage India ensures the protection of your privacy.

For over a decade, Heritage India has and will continue to safeguard the privacy of our supporters. The Information you share here is handled very vigilantly to ensure your details are protected.

Our company thrives on the support of its readers and members and we, at Heritage India sincerely respect your contribution in this conservation movement.

The Privacy Policy outlines how we collect, store and use information provided to us. In the case of any concerns regarding your information, please contact us at communications@heritage-india.com.

We comply with the Information Technology Act, 2000; Information Technology Rules, 2011 adopted by India’s IT Ministry; India’s Ministry of Communications ‘Press Note’ Technology; with clarifications; This means we see to it that you are informed of how we use your data.

Where we get data from?

We have a database of emails and contact numbers which we receive from three primary sources:

  • Enquiry emails/calls for events, tours and magazines.
  • Magazine/website subscribers
  • Past associates of Heritage India

We also collect the automatically generated data from our social media platforms and website visitors to use the analytics for better performance.

We update our Privacy Policy regularly to ensure your safety.

What information do we collect?

  • Name and address
  • Email address and telephone numbers
  • Date of birth
  • Payment information such as credit card and bank details
  • How you would like to hear from us
  • Details of purchases and membership that you share
  • Details of job applications and your volunteering activity
  • Enquiries and feedback
  • Interaction with our social media pages

If you have provided details for someone else, for example by buying a gift for them, we will not contact that person until they have been given the opportunity to let us know their communication preferences.

If you have contacted us on behalf of an organisation, for example making an Educational Booking or a Travel Trade enquiry, we will also store details of your employer.

When visiting our website we also collect information about your IP address and the pages you visit. This helps us to understand which areas of our website are most useful to our supporters and make improvements thereby. This does not tell us who you are and where you live until you choose to provide us with that information.  Please see our Cookies policy below for more information.

How do we use your information?

We believe in creating a community of Heritage enthusiasts and hence majorly use the data collected to announce our achievements, upcoming events, latest magazine issues, etc.

We also use this data analysis to improve our performance and continue providing quality experiences to our supporters.

We make sure that you receive the product or service you have requested, process any payments and send you information relating to that service. We will also do our best to keep your information up to date. This includes monitoring returned mail to let us know if you no longer live at the address we hold for you.

Please do let us know if your details have changed.

Receiving marketing communication from Heritage India will always be your choice, and you can choose how you would like to receive that information from us.

We see to it that the marketing information is limited and doesn’t become too much. You will receive maximum 6-8 marketing emails a month. Every email will have a link to help you unsubscribe if you wish to stop this.

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task.
  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested.
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast.

Third Party Cookies

For the ease of using and sharing our website content, we embed features from other websites such as Facebook, Twitter and Mail. Browsing the Heritage India website may place cookies on these third party websites on your computer. Heritage India has no control over these cookies so it is not always possible to list them, and they are liable to change without notifying us.